/* Digivolve chat widget */

.dv-chat{position:fixed;bottom:20px;right:20px;z-index:9998;font-family:var(--font,'Inter',-apple-system,BlinkMacSystemFont,sans-serif)}

/* Launcher button */
.dv-chat-toggle{
	width:58px;height:58px;border-radius:50%;border:0;cursor:pointer;
	background:linear-gradient(135deg,var(--cyan,#04b6e4) 0%,var(--magenta,#ee2b7a) 100%);
	color:#fff;box-shadow:0 12px 32px -6px rgba(4,182,228,.45),0 6px 16px -4px rgba(238,43,122,.35);
	display:flex;align-items:center;justify-content:center;
	transition:transform .2s cubic-bezier(.2,.9,.3,1),box-shadow .2s;
	position:relative;
}
.dv-chat-toggle:hover{transform:translateY(-2px) scale(1.04);box-shadow:0 16px 40px -8px rgba(4,182,228,.55),0 8px 20px -4px rgba(238,43,122,.45)}
.dv-chat-toggle:focus-visible{outline:3px solid #fff;outline-offset:3px}
.dv-chat-toggle-close{display:none}
.dv-chat.is-open .dv-chat-toggle-open{display:none}
.dv-chat.is-open .dv-chat-toggle-close{display:flex}
.dv-chat-toggle::after{
	content:'';position:absolute;inset:-4px;border-radius:50%;
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a));
	opacity:.35;z-index:-1;animation:dvPulse 2.4s ease-out infinite;
}
@keyframes dvPulse{0%{transform:scale(1);opacity:.35}70%{transform:scale(1.5);opacity:0}100%{transform:scale(1.5);opacity:0}}

/* Panel */
.dv-chat-panel{
	position:absolute;bottom:74px;right:0;
	width:380px;max-width:calc(100vw - 40px);
	height:560px;max-height:calc(100vh - 120px);
	background:#fff;border-radius:20px;
	box-shadow:0 24px 60px -12px rgba(15,23,42,.25),0 8px 24px -6px rgba(15,23,42,.12);
	border:1px solid rgba(15,23,42,.06);
	overflow:hidden;display:none;flex-direction:column;
	transform-origin:bottom right;animation:dvChatIn .28s cubic-bezier(.2,.9,.3,1);
}
.dv-chat.is-open .dv-chat-panel{display:flex}
@keyframes dvChatIn{from{opacity:0;transform:translateY(16px) scale(.96)}to{opacity:1;transform:translateY(0) scale(1)}}

/* Header */
.dv-chat-header{
	display:flex;align-items:center;gap:12px;padding:18px 18px 16px;
	background:linear-gradient(135deg,#020617 0%,#0c1a3e 70%,#061438 100%);
	color:#fff;border-radius:20px 20px 0 0;position:relative;flex-shrink:0;
}
.dv-chat-avatar{
	width:40px;height:40px;border-radius:50%;
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a));
	display:flex;align-items:center;justify-content:center;flex-shrink:0;position:relative;
}
.dv-chat-avatar::before{
	content:'';width:16px;height:16px;border-radius:50%;
	background:rgba(255,255,255,.9);box-shadow:0 0 0 3px rgba(255,255,255,.15);
}
.dv-chat-status{
	position:absolute;bottom:0;right:-2px;width:12px;height:12px;
	border-radius:50%;background:#22c55e;border:2px solid #061438;
}
.dv-chat-heading{flex:1;min-width:0}
.dv-chat-title{font-size:15px;font-weight:600;letter-spacing:-.01em;line-height:1.2;margin-bottom:2px}
.dv-chat-subtitle{font-size:11px;color:rgba(255,255,255,.65);letter-spacing:.01em}
.dv-chat-close{
	background:rgba(255,255,255,.08);border:0;color:rgba(255,255,255,.8);
	width:30px;height:30px;border-radius:50%;cursor:pointer;
	display:flex;align-items:center;justify-content:center;transition:all .2s;
}
.dv-chat-close:hover{background:rgba(255,255,255,.16);color:#fff}

/* Body / messages */
.dv-chat-body{
	flex:1;overflow-y:auto;padding:20px 18px;
	display:flex;flex-direction:column;gap:12px;
	background:linear-gradient(to bottom,#f8fafc 0%,#fff 20%);
	scrollbar-width:thin;scrollbar-color:#cbd5e1 transparent;
}
.dv-chat-body::-webkit-scrollbar{width:6px}
.dv-chat-body::-webkit-scrollbar-thumb{background:#cbd5e1;border-radius:3px}

.dv-msg{
	max-width:85%;padding:10px 14px;border-radius:16px;
	font-size:14px;line-height:1.5;word-wrap:break-word;white-space:pre-wrap;
	animation:dvMsgIn .28s cubic-bezier(.2,.9,.3,1);
}
@keyframes dvMsgIn{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}
.dv-msg-assistant{
	align-self:flex-start;background:#f1f5f9;color:#0f172a;
	border-bottom-left-radius:4px;
}
.dv-msg-user{
	align-self:flex-end;
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a));
	color:#fff;border-bottom-right-radius:4px;
}
.dv-msg a{color:inherit;text-decoration:underline}

/* Typing indicator */
.dv-msg-typing{display:flex;gap:4px;padding:12px 14px}
.dv-msg-typing span{
	width:7px;height:7px;border-radius:50%;background:#94a3b8;
	animation:dvTyping 1.3s ease-in-out infinite;
}
.dv-msg-typing span:nth-child(2){animation-delay:.15s}
.dv-msg-typing span:nth-child(3){animation-delay:.3s}
@keyframes dvTyping{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}

/* Suggestions */
.dv-chat-suggestions{
	display:flex;flex-wrap:wrap;gap:6px;padding:0 18px 12px;
	flex-shrink:0;
}
.dv-chat-suggestions[hidden]{display:none}
.dv-chat-chip{
	background:#fff;border:1px solid #e2e8f0;
	font-size:12px;color:#334155;padding:7px 12px;border-radius:100px;
	cursor:pointer;font-family:inherit;transition:all .15s;
}
.dv-chat-chip:hover{border-color:var(--cyan,#04b6e4);color:var(--cyan,#04b6e4);background:#f0f9ff}

/* Input */
.dv-chat-input{
	display:flex;gap:8px;align-items:center;padding:12px 14px 10px;
	border-top:1px solid #e2e8f0;background:#fff;flex-shrink:0;
}
.dv-chat-input input{
	flex:1;background:#f1f5f9;border:1px solid transparent;border-radius:100px;
	padding:10px 16px;font-size:14px;font-family:inherit;color:#0f172a;outline:none;
	transition:all .15s;
}
.dv-chat-input input:focus{background:#fff;border-color:var(--cyan,#04b6e4);box-shadow:0 0 0 3px rgba(4,182,228,.12)}
.dv-chat-input button{
	width:38px;height:38px;border-radius:50%;border:0;cursor:pointer;flex-shrink:0;
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a));
	color:#fff;display:flex;align-items:center;justify-content:center;
	transition:transform .15s;
}
.dv-chat-input button:hover{transform:scale(1.06)}
.dv-chat-input button:disabled{opacity:.4;cursor:not-allowed;transform:none}

/* Escalation form */
.dv-chat-escalate{padding:14px 18px;border-top:1px solid #e2e8f0;background:#f8fafc;flex-shrink:0}
.dv-chat-escalate[hidden]{display:none}
.dv-chat-escalate-row{display:flex;flex-direction:column;gap:8px;margin-bottom:10px}
.dv-chat-escalate-row label{display:flex;flex-direction:column;gap:4px;font-size:12px;color:#64748b;font-weight:500}
.dv-chat-escalate-row input{
	background:#fff;border:1px solid #e2e8f0;border-radius:8px;
	padding:8px 12px;font-size:14px;font-family:inherit;color:#0f172a;outline:none;
}
.dv-chat-escalate-row input:focus{border-color:var(--cyan,#04b6e4);box-shadow:0 0 0 3px rgba(4,182,228,.12)}
.dv-chat-escalate-actions{display:flex;gap:8px;justify-content:flex-end}
.dv-chat-escalate-cancel,.dv-chat-escalate-submit{
	font-size:13px;padding:8px 14px;border-radius:100px;cursor:pointer;font-family:inherit;font-weight:500;border:0;
}
.dv-chat-escalate-cancel{background:transparent;color:#64748b}
.dv-chat-escalate-cancel:hover{color:#0f172a}
.dv-chat-escalate-submit{background:#0f172a;color:#fff}
.dv-chat-escalate-submit:hover{background:#1e293b}

/* Footer */
.dv-chat-footer{
	display:flex;justify-content:space-between;align-items:center;
	padding:8px 14px 10px;font-size:11px;color:#94a3b8;flex-shrink:0;
	border-top:1px solid #f1f5f9;
}
.dv-chat-talk-to-human{
	background:transparent;border:0;cursor:pointer;font-family:inherit;
	font-size:11px;color:var(--cyan,#04b6e4);font-weight:500;padding:0;
}
.dv-chat-talk-to-human:hover{color:var(--magenta,#ee2b7a)}

/* Escalation sent state */
.dv-chat-escalated-notice{
	padding:16px;border-radius:12px;background:linear-gradient(135deg,rgba(4,182,228,.08),rgba(238,43,122,.08));
	border:1px solid rgba(4,182,228,.2);margin:0 18px 12px;font-size:13px;color:#0f172a;text-align:center;
}

/* Mobile */
@media(max-width:480px){
	.dv-chat{bottom:16px;right:16px}
	.dv-chat-toggle{width:52px;height:52px}
	.dv-chat-panel{width:calc(100vw - 32px);height:calc(100vh - 100px);max-height:calc(100vh - 100px);right:-4px;bottom:66px}
}

/* ─── Site logo in chat header ─── */
.dv-chat-logo{
	width:40px;height:40px;border-radius:10px;
	background:rgba(255,255,255,.08);
	display:flex;align-items:center;justify-content:center;
	flex-shrink:0;position:relative;padding:6px;
	overflow:hidden;
}
.dv-chat-logo img,.dv-chat-logo svg{
	max-width:100%;max-height:100%;width:auto;height:auto;
	display:block;object-fit:contain;
}
.dv-chat-logo .dv-chat-status{
	position:absolute;bottom:-1px;right:-1px;width:11px;height:11px;
	border-radius:50%;background:#22c55e;border:2px solid #061438;
}

/* Hide the old circular avatar styling when a logo is present */
.dv-chat-header .dv-chat-avatar{display:none}

/* ─── Name-only escalation form ─── */
.dv-chat-escalate{padding:16px 18px;border-top:1px solid #e2e8f0;background:linear-gradient(to bottom,#f8fafc,#fff);flex-shrink:0}
.dv-chat-escalate[hidden]{display:none}
.dv-chat-escalate-intro{font-size:13px;font-weight:600;color:#0f172a;margin-bottom:10px}
.dv-chat-escalate-label{display:flex;flex-direction:column;gap:5px;margin-bottom:12px}
.dv-chat-escalate-label span{font-size:12px;color:#64748b;font-weight:500}
.dv-chat-escalate-label input{
	background:#fff;border:1px solid #e2e8f0;border-radius:8px;
	padding:10px 14px;font-size:14px;font-family:inherit;color:#0f172a;outline:none;transition:all .15s;
}
.dv-chat-escalate-label input:focus{border-color:var(--cyan,#04b6e4);box-shadow:0 0 0 3px rgba(4,182,228,.12)}
.dv-chat-escalate-actions{display:flex;gap:8px;justify-content:flex-end;align-items:center}
.dv-chat-escalate-cancel,.dv-chat-escalate-submit{
	font-size:13px;padding:8px 14px;border-radius:100px;cursor:pointer;
	font-family:inherit;font-weight:500;border:0;transition:all .15s;
}
.dv-chat-escalate-cancel{background:transparent;color:#64748b}
.dv-chat-escalate-cancel:hover{color:#0f172a;background:#f1f5f9}
.dv-chat-escalate-submit{
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a));color:#fff;
}
.dv-chat-escalate-submit:hover{transform:translateY(-1px);box-shadow:0 4px 12px -4px rgba(4,182,228,.5)}
.dv-chat-escalate-submit:disabled{opacity:.5;cursor:not-allowed;transform:none;box-shadow:none}

/* ─── System messages ─── */
.dv-msg-system{
	align-self:center;max-width:90%;
	background:#fef3c7;color:#92400e;
	font-size:12px;font-style:italic;text-align:center;
	border-radius:10px;padding:8px 14px;line-height:1.5;
}

/* ─── Live mode: hide AI-only UI ─── */
.dv-chat[data-mode="live"] .dv-chat-suggestions{display:none}
.dv-chat[data-mode="live"] .dv-chat-talk-to-human{display:none}

.dv-chat-suggest-inline{padding:0 0 4px!important}

/* Prominent CTA chip (when AI offers a handoff) */
.dv-chat-chip-cta{
	background:linear-gradient(135deg,var(--cyan,#04b6e4),var(--magenta,#ee2b7a))!important;
	color:#fff!important;border-color:transparent!important;
	font-weight:600;box-shadow:0 6px 18px -6px rgba(4,182,228,.55);
	display:inline-flex;align-items:center;gap:8px;animation:dvChipIn .35s cubic-bezier(.2,.9,.3,1);
}
.dv-chat-chip-cta:hover{
	transform:translateY(-1px);box-shadow:0 10px 24px -6px rgba(238,43,122,.5);
	color:#fff!important;border-color:transparent!important;
}
.dv-chat-chip-cta .dv-chip-dot{
	width:6px;height:6px;border-radius:50%;background:#fff;
	box-shadow:0 0 0 3px rgba(255,255,255,.25);animation:ndot 1.8s ease-in-out infinite;
}
@keyframes dvChipIn{from{opacity:0;transform:translateY(-4px) scale(.97)}to{opacity:1;transform:translateY(0) scale(1)}}

/* Flash animation on the "Talk to a person" footer link when AI offers handoff */
.dv-chat-talk-to-human.is-flashing{animation:dvHumanFlash 1.1s ease-in-out 3}
@keyframes dvHumanFlash{
	0%,100%{transform:scale(1)}
	50%{transform:scale(1.08);color:var(--magenta,#ee2b7a)}
}